Better Banking. Better Lives.

Contact Us

Have a question? Need help with your account? We’re here with answers and provide you with the assistance you need to get the most out of being a HOPE member.

  • Branch Locations – Come see us at one of our conveniently located branches.
  • Email – You can reach to one of our departments with a quick email.
  • Telephone – HOPE staff and services are never more than a phone call away.
  • Postal Mail – If you need to send us some paperwork, use these addresses to get your mail to the right place.


You can reach us at several different phone numbers. See which one is the best for you.
If you need to reach a specific branch, please see our branch directory.

Member Services Center

Toll-Free: 1-866-321-HOPE (4673)

HOPE24 Telephone Banking

Toll-Free: 1-877-214-HOPE (4673)

Investor Relations

Toll-Free: 1-877-654-HOPE (4673)

Postal Mail

If you need to send us some paperwork, use these addresses to get your mail to the right place.
If you’re trying to send something directly to a particular HOPE branch, the addresses of each branch can be found here.

NOTE: Do not send cash in the mail.

Main Office

Physical/Shipping Address

Hope Federal Credit Union
4 Old River Place, Suite A

Jackson, MS 39202

Mailing Address

P. O. Box 22886

Jackson, MS 39225

HOPE Supervisory Committee

P. O. Box 5353

Jackson, MS 39286


Featured Stories

HOPE Cuts Ribbon on New Orleans Charter School

HOPE Mortgage Originator Glynniece Smith, a graduate of NOLA’s McDonogh 42, holds a painting the school’s student presented to HOPE. Note that the owl, the school’s mascot, is carrying an olive branch just like the HOPE dove! New Orleans, LA (August 19, 2015) – Hope Enterprise Corporation (HOPE) celebrated the re-opening of McDonogh 42, a charter school located in New Orleans’ 7th Ward following significant damage incurred from Hurricane Katrina. Through the New Markets Tax Credit Program, HOPE provided $6 million in financing for the school’s $23 million rehabilitation.

Bill Bynum Receives Ned Gramlich Award for Responsible Finance at 2014 Opportunity Finance Network Conference

Bill Bynum, CEO of HOPE received the 2014 Ned Gramlich Award for Responsible Finance.

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