Better Banking. Better Lives.

Contact Us

Have a question? Need help with your account? We’re here with answers and provide you with the assistance you need to get the most out of being a HOPE member.

  • Branch Locations – Come see us at one of our conveniently located branches.
  • Email – You can reach to one of our departments with a quick email.
  • Telephone – HOPE staff and services are never more than a phone call away.
  • Postal Mail – If you need to send us some paperwork, use these addresses to get your mail to the right place.


You can reach us at several different phone numbers. See which one is the best for you.
If you need to reach a specific branch, please see our branch directory.

Member Services Center

Toll-Free: 1-866-321-HOPE (4673)

HOPE24 Telephone Banking

Toll-Free: 1-877-214-HOPE (4673)

Investor Relations

Toll-Free: 1-877-654-HOPE (4673)

Postal Mail

If you need to send us some paperwork, use these addresses to get your mail to the right place.
If you’re trying to send something directly to a particular HOPE branch, the addresses of each branch can be found here.

NOTE: Do not send cash in the mail.

Main Office

Physical/Shipping Address

Hope Federal Credit Union
4 Old River Place, Suite A

Jackson, MS 39202

Mailing Address

P. O. Box 22886

Jackson, MS 39225

HOPE Supervisory Committee

P. O. Box 5353

Jackson, MS 39286


Featured Stories

Bill Bynum Receives Ned Gramlich Award for Responsible Finance at 2014 Opportunity Finance Network Conference

Bill Bynum, CEO of HOPE received the 2014 Ned Gramlich Award for Responsible Finance.

Hope Credit Union Expands into Southwest Little Rock

LITTLE ROCK, AR – Hope Enterprise Corporation and Hope Credit Union (HOPE) celebrated the grand opening of its newest location at 8411 Interstate 30 in Southwest Little Rock on Thursday, June 2. The new full service location expands on HOPE’s existing presence, a program office housing a commercial lender since 2006 and a branch in College Station since 2008, and offers area residents access to checking and savings accounts, auto loans and credit cards, mortgages and small business loans. Anyone who supports the mission of HOPE, to improve the quality of life for low-income and low-wealth individuals in the Mid South, may join the credit union to take advantage of the benefits of membership. “We are excited to open our newest branch in Southwest Little Rock, a diverse and growing community filled with opportunity,” said HOPE CEO Bill Bynum. “We are grateful to our long time partners the Winthrop Rockefeller Foundation, NeighborWorks® America and Regions Bank for their ongoing generosity and support to make this day possible.” Since 2008, HOPE has expanded from 7 to 27 locations – many of which are located in communities where few affordable banking options exist. HOPE serves 30,000 members, one out of three of whom were unbanked when they joined. Through July 31, 2016, HOPE will feature special offers to help make it more affordable for people to become members. The credit union will waive the monthly fee on all checking accounts for six months and the application fee on personal loans. HOPE offers checking and savings accounts, consumer and mortgage loans and commercial lending services. The Little Rock branch is open Monday – Thursday 9am – 4pm and Friday 9am – 6pm. For more information about HOPE or a complete list of services and locations, visit About HOPE HOPE (Hope Enterprise Corporation and Hope Credit Union) is a community development financial institution, community development intermediary and policy center that provides affordable financial services; leverages private, public and philanthropic resources; and engages in policy analysis in order to fulfill its mission of strengthening communities, building assets, and improving lives in economically distressed parts of the Mid South.

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