Better Banking. Better Lives.

HOPE Mobile – User Guide – Bill Payment

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You can handle getting all your bills paid without writing a check or licking a stamp.

  • Click on one of the “Bill Payment” sub menus to pay your bills electronically. You must have a draft account to use this service.
  • From the “Scheduled” tab, you can see a list of all the bill payment transactions that are lined up.
  • You can initiate a new payment selecting the “Pay a Bill” option with the “plus” symbol. You can also stop a payment from being made using the “Cancel” function.

HOPE Mobile - 7.1 - Bill Payment - Scheduled

  • Select the “History” tab to see bills that have already been paid.

HOPE Mobile - 7.2 - Bill Payment - History

  • Tap the “Payees” tab to manage the list of people and organizations you can pay.
  • The HOPE Mobile Banking app allows you to add and remove payee from your phone.
  • You can add companies and individuals to the list of payees.

HOPE Mobile - 7.3 - Bill Payment - Payees

  • If you add an individual as a payee, you will need to provide the following information:
    • First Name
    • Last Name
    • Email Address
    • Shared Secret Keyword – a password you create and share with the person you are paying so that they can verify their identity and receive the payment electronically.

HOPE Mobile - 7.3 - Bill Payment - Payees

 

 

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