Better Banking. Better Lives.

HOPE Mobile – User Guide – Bill Payment

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You can handle getting all your bills paid without writing a check or licking a stamp.

  • Click on one of the “Bill Payment” sub menus to pay your bills electronically. You must have a draft account to use this service.
  • From the “Scheduled” tab, you can see a list of all the bill payment transactions that are lined up.
  • You can initiate a new payment selecting the “Pay a Bill” option with the “plus” symbol. You can also stop a payment from being made using the “Cancel” function.

HOPE Mobile - 7.1 - Bill Payment - Scheduled

  • Select the “History” tab to see bills that have already been paid.

HOPE Mobile - 7.2 - Bill Payment - History

  • Tap the “Payees” tab to manage the list of people and organizations you can pay.
  • The HOPE Mobile Banking app allows you to add and remove payee from your phone.
  • You can add companies and individuals to the list of payees.

HOPE Mobile - 7.3 - Bill Payment - Payees

  • If you add an individual as a payee, you will need to provide the following information:
    • First Name
    • Last Name
    • Email Address
    • Shared Secret Keyword – a password you create and share with the person you are paying so that they can verify their identity and receive the payment electronically.

HOPE Mobile - 7.3 - Bill Payment - Payees

 

 

Featured Stories

HOPE receives Platforms for Prosperity Award

Hope Enterprise Corporation received the CFED 2014 Platforms for Prosperity “Where We Bank” Award, sponsored by Citi®, at the Assets Learning Conference in Washington, DC in September.

Hope Credit Union Expands into Southwest Little Rock

LITTLE ROCK, AR – Hope Enterprise Corporation and Hope Credit Union (HOPE) celebrated the grand opening of its newest location at 8411 Interstate 30 in Southwest Little Rock on Thursday, June 2. The new full service location expands on HOPE’s existing presence, a program office housing a commercial lender since 2006 and a branch in College Station since 2008, and offers area residents access to checking and savings accounts, auto loans and credit cards, mortgages and small business loans. Anyone who supports the mission of HOPE, to improve the quality of life for low-income and low-wealth individuals in the Mid South, may join the credit union to take advantage of the benefits of membership. “We are excited to open our newest branch in Southwest Little Rock, a diverse and growing community filled with opportunity,” said HOPE CEO Bill Bynum. “We are grateful to our long time partners the Winthrop Rockefeller Foundation, NeighborWorks® America and Regions Bank for their ongoing generosity and support to make this day possible.” Since 2008, HOPE has expanded from 7 to 27 locations – many of which are located in communities where few affordable banking options exist. HOPE serves 30,000 members, one out of three of whom were unbanked when they joined. Through July 31, 2016, HOPE will feature special offers to help make it more affordable for people to become members. The credit union will waive the monthly fee on all checking accounts for six months and the application fee on personal loans. HOPE offers checking and savings accounts, consumer and mortgage loans and commercial lending services. The Little Rock branch is open Monday – Thursday 9am – 4pm and Friday 9am – 6pm. For more information about HOPE or a complete list of services and locations, visit www.hopecu.org. About HOPE HOPE (Hope Enterprise Corporation and Hope Credit Union) is a community development financial institution, community development intermediary and policy center that provides affordable financial services; leverages private, public and philanthropic resources; and engages in policy analysis in order to fulfill its mission of strengthening communities, building assets, and improving lives in economically distressed parts of the Mid South.

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