HOPE Mobile – User Guide – Make Deposit

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NOTE: The upgraded version of our mobile app was ready sooner than scheduled, so we haven’t had an opportunity to update all the guides yet.  They will still be very helpful and any differences you see between the examples shown here and the new version will ones you can quickly and easily identify.

If you’d like to make a deposit from your phone, this is how to do it.

• Select “New Deposit” from the “Make Deposit” menu list to deposit a check to your account. You will need to accept the Remote Deposit Capture (RDC) terms and conditions to continue.
• Use the arrow under “Select Account” to designate which account will receive your mobile deposit.
• Enter the amount of the check you will be depositing.
• Note the schedule for check deposits before proceeding.

• Tap the “Take Photo” boxes to snap a picture of the front and back sides of the check.
• Be sure to sign the back of your check. Also make sure that all four corners of the check are visible in the picture.
• Tap the “Submit” button when you are ready to complete your mobile deposit.

• Use the “History” option of the “Make Deposit” menu to see a list of previous mobile deposits that have been made to your account.
• You can also use this screen to initiate a mobile deposit.