Don't Delay!  Go Direct Today!

Everyone who receives federal benefit payments by paper check is required by the U.S. Department of the Treasury to switch to an electronic payment option by March 1, 2013.  Anyone applying for federal benefits on or after May 1, 2011, will receive their payments electronically from day one.

Make the Change Now!
To ensure you don’t have any headaches or hassle, don’t wait until the deadline to enroll for direct deposit.  With a HOPE account, you are ready to begin receiving your benefits via direct deposit right away.

Why Direct Deposit?
Receiving federal benefit payments by direct deposit means senior citizens, people with disabilities,
veterans and others can experience significant advantages compared to paper checks, including:

• Safety – No risk of lost or stolen checks.
• Ease – No need to make a special trip to cash or deposit a check.
• Reliability – Payments are on time, every time.
• Cost-Savings – Saves taxpayers $120 million each year.

Getting Direct Deposit at HOPE is Easy!
You can make the change in one of several easy ways:

1. In Person - Visit your nearest HOPE Branch or by calling our Member Service Center toll-free at 1-866-321-HOPE.  We can answer questions about how federal benefit payments are being delivered and can help you set up direct deposit to a HOPE account.  We will work with you to make sure everything is handled correctly.
2. Online at www.godirect.org.
3. By Phone - Call toll-free 1-800-333-1795.

What Will I Need to Open a HOPE Account?
There are a few simple pieces of information you will need to have available when you are ready to set up your direct deposit.

• Identification - 2 Forms of identification that may include:
  • Drivers License
  • Social Security Card
  • Passport
  • Insurance Card
  • Medicaid/Medicare Card
  • Tax ID Number/Application
  • Alien Identification Card
  • Alien Visa
• Deposit - No deposit is required at account opening as long as direct deposit with HOPE is established.  

What if I don’t get direct deposit? 
You will receive a Direct Express® Debit MasterCard® to access your funds.

You can see or download our Go Direct flyer.

Don't Delay!  Go Direct Today!

By March 1, 2013, everyone receiving federal benefits by paper check will need to switch to electronic payments. One great way to be prepared is to get direct deposit to a Hope Credit Union account.

Why Direct Deposit?

It's fast and easy to get direct deposit of your benefits right into your checking or savings account.

With direct deposit, the U.S. Treasury sends an electronic message to your bank or credit union crediting your account with the exact amount of your benefit. The difference is, your check isn't printed or mailed.

See a list of accounts and benefits that you can enjoy with Direct Deposit at HOPE.

You can also call toll-free (800) 333-1795, visit HOPE, or contact the local office of the agency providing your federal benefits.

You may enroll by mail by printing, completing, and mailing the necessary forms.

Be Ready!

If you want to get your federal benefit payments paid by direct deposit to your checking or savings account, you'll need your:

• Social Security number or claim number
• 12-digit federal benefit check number
• Amount of most recent federal benefit check
• Financial institution's routing transit number*
• Account number* and type - checking or savings

*This information is often on personal checks.

For more information about setting up direct deposit to a HOPE account, contact your nearest branch or call us at 1-866-321-HOPE (4673).

How do I make changes to my existing direct deposit?

If you are already receiving your federal benefit payment by direct deposit, and would like to have your payments sent to a different account, you will need to call the federal agency that pays your benefits. Go Direct® is not authorized to make changes to your existing direct deposit information, however, there is a full list of agency contact information to help make this easier.

HOPE: Eliminating Bank Deserts in the Mid South

BREAKING NEWS: HOPE CEO Bill Bynum has just announced the following commitment that will significantly increase HOPE's impact and serve more residents of the Mid South!!

Hope Credit Union (HOPE) committed to doubling its presence and impact in underserved and distressed Mid-South states. In response to the decline in traditional financial services in low-income communities across the region, HOPE will merge with other credit unions, acquire bank branches, open new branches, and roll out mobile financial services to reach the most underserved households in remote locations. Through these activities HOPE will add 11 new branch locations and increase its membership from 26,000 to 60,000 individuals, providing residents with access to retails products and services, and loans for small businesses, mortgages, and other purposes that stabilize lives and neighborhoods.

Overview (See the press release for more details.)

HOPE will join some of the nation's other leading public, private, and nonprofit organizations this week at Clinton Global Initiative America (CGI America). For more than 18 years, HOPE has worked to close financial service gaps in the Mid South, and the credit union will focus on issues of financial inclusion during the meeting this week in Chicago.

HOPE is in a unique position to leverage its work in strengthening communities, helping individuals build assets, and improving lives in economically distressed areas of the Mid South as part of a plan to eliminate bank deserts and enhance financial inclusion in the region.

HOPE CEO Bill Bynum will make a special announcement during the closing plenary about HOPE’s commitment to significantly increase its impact. You can watch live Friday, June 8, at 4:00 p.m. (CST).

The Region’s Need Is Great

Burdened with some of the highest poverty rates in the nation, individuals, businesses, and communities in the Mid-South have long suffered from a lack of access to traditional financial services.

Fourteen of the nation's poorest 30 counties are located in the Mid South states of Arkansas, Louisiana, Mississippi and Tennessee. This contributes to a disproportionate absence of banking services in the region, a fact that severely limits the economic prospects of its families, businesses and communities.

Since the financial crisis of 2008, matters have only gotten worse. Record numbers of financial institutions have disappeared or merged, and hundreds of bank branches and small credit unions in HOPE’s service area remain at risk of closing.

While bank deserts spread across the nation, the Mid-South continues to have the highest percentage of unbanked and underbanked residents in the in the country. In the absence of traditional financial services, families rely on check-cashers, payday lenders, mortgage brokers, and other high-cost financiers, which limits economic opportunity for the region’s residents. Additionally, many entrepreneurs and business owners cannot access financing to start, stabilize, and grow their companies. These challenges disproportionately affect low-income, rural, and minority communities.

But There Is HOPE

Since 1994, HOPE has been working to strengthen communities, build assets, and improve lives across the region.

HOPE is a nonprofit community development financial institution that provides access to affordable, responsibly structured financial services in low-income, economically distressed, and underbanked communities across the Mid-South. These include checking and savings accounts; consumer, payday alternative, mortgage, business, and affordable housing development loans; online, mobile, and telephone banking; and ATM, debit, and credit cards.

A nationally recognized community development financial institution, HOPE has generated over $1.6 billion in financing and directly benefitted more than 120,000 individuals.

HOPE’s 18-year track record of success produces quantifiable, tangible results.

• Creating more than 11,000 jobs and supporting 4,000 small business owners.
• Sustaining and strengthening communities through $50 million in infrastructure loans to nonprofits, community facilities, healthcare, childcare, and housing development.
• Last year more than 50% of HOPE's retail borrowers took advantage of payday loan alternatives and other credit building loan products.
• Providing homebuyer education, foreclosure mitigation assistance, and other financial counseling to more than 11,000 individuals.
• Creating opportunities for families to become homeowners and rebuild struggling communities: 83% of HOPE’s mortgages last year were to first-time homebuyers.
• Providing access to affordable financial services to 120,000 low-income borrowers in distressed communities throughout the region.

HOPE Is The Answer

For Deposit Accounts

HOPE membership is available to everyone in the community, including individuals who are not able to open accounts at traditional financial institutions. HOPE provides them an opportunity to save money on basic banking services, participate more fully in the traditional economy, and begin building assets.

For Consumer Loans

HOPE’s service area has the highest concentration of predatory lenders in the nation. HOPE’s credit-building and payday loan alternative products assist low-income borrowers, the elderly, and other populations that are often targeted by predatory lenders.

For Mortgage Lending

76% of HOPE mortgage borrowers were denied elsewhere, or their only other option was a higher-cost mortgage from a predatory lender.

For Small Business Lending

HOPE provides opportunities for small and medium-sized businesses to start, stabilize and grow. Our lending expertise and use of government guarantee programs enable us to make loans to more viable businesses in markets traditional lenders have abandoned.

For Job Creation

HOPE focuses on lending to businesses that will help create jobs that pay a living wage. Stronger job creation leads to more more prosperous families and more stable communities.

A Giant Leap Forward: $500 Million Expansion into Mid South Bank Deserts

The exodus of traditional banks from vulnerable areas, the frailty of small credit unions, debilitating economic conditions, and the Mid South’s entrenched poverty require that HOPE deepen its reach into bank deserts.

Through mergers, acquisitions, new branches and mobile technology HOPE is working to double its impact in underserved communities.

HOPE needs $20 million in funding to:

• Add 15 new branches
• Open new credit union accounts for more than 30,000 individuals
• Make 13,000 consumer, mortgage and small business loans totaling over $500 million

Be A Friend Of HOPE

The relative absence of substantial institutional and individual wealth in the Mid South requires that HOPE reach outside our region to secure resources for our work.

HOPE needs broad support from across the nation to eliminate bank deserts and create opportunities for families, businesses and communities in the nation's poorest region.

HOPE is gathering a very special group of people – the Friends of HOPE – who will commit to help in two specific ways.

Become a Friend of HOPE by:

• Investing In Our Work – Your generous financial support enables us to extend HOPE's reach to underserved communities.
• Being an Advocate – Share the story of HOPE. Connect us to others through personal introductions. Let us know who can help raise awareness and provide support for our efforts to make a difference through HOPE.

Note: (See the press release for more details.)