Member Resources > Fraud Alerts > Current Notices > Phishing - Text Message - Service Frozen - First Report: 2/1/10

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Phishing - Text Message - Service Frozen - First Report: 2/1/10

Two credit unions in the Jackson area were the targets of a text message scam. 

The message, which stated " (CU Name) Credit Union service Frozen.  Please Call 877-312-2131," was received by both members and non-members.  Some variations also included an what appeared to be an email address.

Reports are that the scam used the names of Members Exchange and Magnolia Federal Credit Unions.  Be aware that those names can be altered to any name the hoaxers wish.

The Federal Trade Commission has been contacted about these incidents and has advised those that received this text to call 1-877-382-4357. 

If you receive a message of this type, whether it claims to be from HOPE or any other financial institution, you should know that it is an attempt at financial fraud.  HOPE never requests personal information in unsolicited text messages, phone calls, or emails.

The full text of one of the fraudulent text messages follows:

T662120080@magnolia.com()3ongolia FCU Customer Issue, Service Frozen. Please Call T66 2120080.

The spelling and formatting problems should make it obvious that the message is not legitimate.