Fraud Alerts

Know the Red Flags: Protect Your Account from Telephone Fraud

HOPE wants to help members defend against fraudulent activity by providing a reminder about how to spot attempts to gain unauthorized account access.

One common scheme criminals use is to call people posing as a financial institution employee who needs information to “verify transactions” on an account. The caller asks for account details and/or debit/credit card information, including the full card number, the expiration date, and the CVV code to confirm the transactions.

Learn more about this scam and details about how you should respond.