HOPE Digital Banking Upgrade 2023: Features and Benefits

Please call 1-844-375-1808 if you need help getting registered for digital banking or need assistance using the service.

HOPE’s new digital banking suite offers you all the great features you’ve come to love plus some wonderful new options to make managing your money even easier. It’s also packaged in a convenient layout that is very easy to understand and quick to navigate.

• Unified Login – Reduce the hassle of managing multiple credentials. Your username and password work with both the online and mobile services.
• Multifactor Authentication – Keep your accounts safe by turning on the optional security of MFA.
• Check Account Balances/View Transaction Histories – See how much you have in all of our accounts quickly and easily from the dashboard. Just click or tap on a particular account if you want to dig deeper and the transactions that took place using that account.
• Remote Deposit – Have a check? You can put it into your account without ever stopping by a branch. Just take a picture to make the deposit.
• Transfer Funds – Moving money from one HOPE account to another is simple. You can set up one-time or recurring transfers between accounts of your choosing.
• Smart Money PFM – Our free Personal Financial Manager (PFM) tool lets you create budgets, track spending, and create financial goals that are all tracked automatically. You can import your accounts from many other financial institutions, as well. Learn more by trying our customized demo site.
• E-Statement Interface – View your statements and other important account documents securely online.
• Bill Payment – Send money to a business or an individual without writing a check or licking a stamp.
• Pay Your HOPE Mortgage – Select your mortgage loan and tap “Pay Mortgage” to take care of your monthly note.
• Branch/ATM Locator – If you do need a HOPE or shared branch or ATM, our digital banking service can help you find it quickly.
• Share Certificate Renewal – As your share certificate matures, you can allow it to automatically renew or elect to transfer the balance into another account.
• Account Alerts – Set notifications to receive a text message when certain activity occurs on your account.
• Contact Information Update – Stay connected to your credit union by keeping your email address and phone number current using our convenient electronic submission.
• Conversations – If you need a little help, drop us a line with our secure messaging feature so we can get back to you with the support you need.
• Account/Loan Application – Open another account or apply for a loan online with our quick and easy form.

When it’s time to get up an running on the upgraded enhanced version, follow these important steps to get connected.

Take a look at our series of highlight videos that will guide you through logging in for the first time, recovering your account, and how to navigate the dashboard.